Data Protection Policy

This website is brought to you by Diana Oliveira (“I”, “me” or “mine”). I am a sole trader based in the UK and have a studio at F36 Meanwhile House Cardiff, Curran Embankment, Cardiff CF10 6DY, Wales. I provide professional photography services and photography training (the "Services").

This Privacy and Cookie Policy (the “Policy”) explains how I collect, store and use information about you when you access or use this website (the “Site”). This Policy also explains how I use cookies.

I ask that you read this Policy carefully as it contains important terms about how I will use your information. By accessing or using this website you agree to be bound by, and comply with, this Policy. 
If you do not agree with or accept this Policy, you should stop using the Site immediately.

I may update this Policy from time to time in accordance with the "Changes to this Policy" section below.

 

Information I may collect about you

 

I receive, collect and store any information you enter on my website or provide me in any other way. This information is usually name, business name, email address, website URL and in same cases postal address and phone number. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; type of computer and connection information. I also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Collecting your information

When you use the contact form on my website I will collect and securely store your name, business name, website URL and email address as provided by you. By entering your details on my website you are accepting that I may safely store and use your data. When visiting my website other information (as stated in the paragraph above) may be collected by analytic tools I may use to measure website performance. Your personal information will be used for the specific reasons stated below only. If you do not agree or  accept that such data may be stored or used by me you must stop using this Site immediately.

Why I collect your information

I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide my Clients with ongoing assistance and professional support;

  3. To be able to contact my Visitors and Clients with general or personalized service-related notices;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Please note, I do not send newsletters or promotional messages via email unless specially requested in writing. I also will not share any information I may hold with third parties under any circumstances.

Storing, using and disclosing your information

My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. I may use this or other technical and organisational measures in accordance with good industry practice to safeguard your Information. However, while I will use all reasonable efforts to safeguard your Information, you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any Information that is transferred from you or to you via the internet.

Communicating with my site visitors and clients

I may contact you in response to a query submitted through the Contact form on my website or regarding the services I've been asked to provide you, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my services, or as otherwise necessary to contact you to enforce any applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, phone, text messages, and postal mail.

Cookies and other tracking tools

My website uses cookies to distinguish you from other users of my website. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and allows me to:

  • provide you with a good experience when you access my website;

  • improve my website; and

  • compile statistical reports on website visitors and website activity.

Here is the a detailed overview of the cookies used on my website:

Cookie name                                             Life span                            Purpose

svSession                                                    Permanent                       Creates activities and BI

hs                                                                 Session                              Security

incap_ses_${Proxy-ID}_${Site-ID}           Session                             Security

incap_visid_${Proxy-ID}_${Site-ID}        Session                             Security

nlbi_{ID}                                                       Persistent cookie            Security

XSRF-TOKEN                                              Persistent cookie            Security

smSession                                                   Two weeks                      Identify logged in site members

 

Your rights

 

If you are an individual, this section sets out your legal rights in respect of any of your Personal Data that I am holding and/or processing. If you wish to exercise any of your legal rights you should put your request in writing to me (using my Contact form) giving me enough information to identify you and respond to your request.

  • You have the right to request information about Personal Data that I may hold and/or process about you, including: whether or not I am holding and/or processing your Personal Data; the extent of the Personal Data I am holding; and the purposes and extent of the processing.

  • You have the right to have any inaccurate information I hold about you be corrected and/or updated. If any of the Information that you have provided changes, or if you become aware of any inaccuracies in such Information, please let me know in writing giving me enough information to deal with the change or correction.

  • You have the right in certain circumstances to request that I delete all Personal Data I hold about you (the 'right of erasure'). Please note that this right of erasure is not available in all circumstances, for example where I need to retain the Personal Data for legal compliance purposes. If this is the case I will let you know.

  • You have the right in certain circumstances to request that I restrict the processing of your Personal Data, for example where the Personal Data is inaccurate or where you have objected to the processing (see below).

  • You have the right to request a copy of the Personal Data I hold about you and to have it provided in a structured format suitable for you to be able to transfer it to a different data controller (the 'right to data portability'). Please note that the right to data portability is only available in some circumstances, for example where the processing is carried out by automated means. If you request the right to data portability and it is not available to you I will let you know.

  • You have the right in certain circumstances to object to processing of your Personal Data. If so, I shall stop processing your Personal Data unless I can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests.

  • You have the right in certain circumstances not to be subject to a decision based solely on automated processing, for example where a computer algorithm (rather than a person) makes decisions which affect your contractual rights. Please note that this right is not available in all circumstances. If you request this right and it is not available to you I will let you know.

Privacy policy updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me via the contact form on my website.

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© 2019 Diana Oliveira Photography | Specialist Product & Lifestyle Photographer | Cardiff, Wales, UK